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Dialogue and Co-creation with Our Stakeholders
Dialogue and Co-creation with Our Stakeholders
Customers’ and society’s values are constantly changing. To supply products and services that deliver real value, NEC Corporation needs to incorporate processes for dialogue and co-creation with stakeholders into its corporate activities.
Our commitment to promoting dialogue and co-creation with stakeholders is embedded in the concept of “Orchestrating” as stated in our Purpose, “Orchestrating a brighter world,” within the NEC Way.
Main Types of Dialogue and Co-creation Cases with Our Stakeholders
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Themes and objectives
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Communication method
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Reference
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Customers
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- Contribution to resolving social issues through business activities with customers
- Customer satisfaction (CS) activities aligned to customer characteristics
- Disclosure of appropriate information about products and services
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- Sales activities
- CS activities
- NEC Customer Communication Centers
- Advertising, PR
- Holding the NEC Executive Summit
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Shareholders and investors
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- Timely, appropriate provision of information
- Promotion of understanding of the Company, acquisition of feedback from capital markets
- ESG activity reports and exchanges of opinions
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- Financial results presentation meetings (quarterly)
- General Meeting of Shareholders (annually)
- NEC IR Day
- NEC Innovation Day
- Individual meetings with analysts
- NEC Sustainability Advisory Committee
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Business partners
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- Strengthening of partnerships
- Construction of better supply chains
- Fair procurement activities
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- Implementation of Guidelines for Responsible Business Conduct in Supply Chains
- Partner exchange meetings
- Policy briefings
- Document checks
- On-site assessments
- Third-party audits, second-party audits
- NEC Compliance & Integrity Hotline
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Employees
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- Understanding the status of employee engagement
- Exchange of opinions between employees and management
- Human resource development and evaluation
- Promoting appropriate treatment and occupational health and safety
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- One NEC Survey (annually)
- Pulse Survey (every three months)
- The NEC Way Day
- CEO Town hall meetings with the NEC president
(at least once a month) - One-on-one meetings between supervisors and team members
- Health and safety committees
- Labour-management councils
- NEC Compliance & Integrity Hotline
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United Nations and international institutions, national and local governments
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- Sustainable development of international society and contribution to the SDGs
- Compliance with laws and regulations
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- Participation in global initiatives to enhance sustainability
- The 30th Conference of the Parties to the United Nations Framework Convention on Climate Change (COP30)
- The World Economic Forum Annual Meeting (2026)
- Public-private sector collaboration projects
- Policy declarations
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NPOs and NGOs, civil society
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- Understanding feedback from society
- Co-existence with local communities
- Development of young social entrepreneurs
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- NEC Sustainability Advisory Committee
- Collaboration with international NPOs and NGOs
- NEC Make-a-Difference Drive corporate citizenship activity
- NEC Social Entrepreneurship School
- NEC Pro Bono Initiative
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Students
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- Understanding feedback from society
- Supporting the learning of the next generation
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- Next-generation education programs
- e-Net-Caravan
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